1. Introduction
Kernel Games Inc. ("Kernel Games," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you access or use our websites, mobile applications, and games (collectively, the "Services"). This Privacy Policy applies to all users of the Services worldwide.
By accessing or using the Services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect information in a limited manner and only as necessary to operate and improve the Services.
2.1 Information You Provide Voluntarily
We may collect information that you choose to provide, including:
Usernames or identifiers used within the Services
Communications submitted through customer support
Feedback, messages, or other content you voluntarily submit
Providing this information is optional unless required to fulfill a specific request (such as responding to support inquiries).
2.2 Automatically Collected Information
When you use the Services, certain information may be collected automatically, including:
Device and technical information (device type, operating system, language settings)
Application usage data (game interactions, session duration, feature usage, and crash logs)
General location information (country or region only; no precise location data)
Log information such as IP address and access timestamps
Some of this information is required for core functionality, while other data is collected to improve service quality, stability, and user experience.
3. How We Use Your Information
We use the collected information for the following purposes:
To operate, maintain, and provide the Services
To enable gameplay functionality and respond to user support requests
To improve performance, stability, and overall user experience
To analyze usage trends and diagnose technical issues
To comply with applicable laws and enforce our Terms of Use
We do not sell personal information and do not use personal data for targeted or behavioral advertising.
4. Cookies and Similar Technologies
We may use cookies or similar technologies (such as local storage, analytics tools, or device identifiers) to:
Remember user preferences
Analyze how the Services are used
Improve functionality and performance
You can manage or disable these technologies through your browser or device settings where applicable. Please note that some features may not function properly if certain technologies are disabled.
5. Data Sharing and Disclosure
We only share information in the following limited circumstances:
Service Providers: With trusted third-party service providers that help us operate the Services, such as analytics, crash reporting, cloud hosting, or customer support services
Legal Requirements: When required by law, regulation, legal process, or governmental request
Protection of Rights: To protect the rights, safety, or property of Kernel Games Inc., our users, or others
All third-party service providers are contractually required to handle information in compliance with applicable data protection laws and to use the data solely for authorized purposes.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When information is no longer needed, it will be securely deleted or anonymized in accordance with reasonable industry practices.
7. Children's Privacy
Our Services are designed for a general audience and may be used by children under the age of 18 with the involvement and consent of a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate parental or guardian permission. We do not use children's personal information for targeted or behavioral advertising.
If a parent or legal guardian believes that a child has provided personal information without appropriate consent, they may contact us. Upon verification, we will take reasonable steps to review and delete such information where required by applicable law.
Parents and guardians are encouraged to supervise their children's use of the Services and help ensure a safe and appropriate experience.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, or alteration.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on applicable laws, you or a parent/legal guardian may have the right to:
Request access to personal information
Request correction or deletion of personal data
Restrict or object to certain data processing activities
Requests may be submitted using the contact details below. We will respond within a reasonable timeframe and in accordance with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices.
Updated versions will be made available through the Services. Continued use of the Services after an update constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, including matters related to children's privacy, please contact us at:
Kernel Games Inc.
Email: [email protected]